Our solutions
IT management & support
We manage and maintain your IT fleet: workstations, servers, user support and documentation. Fully managed, or co-managed with your internal team.
Fewer outages, more productivity
Predictable monthly IT budget
A dedicated team at your service
Clear visibility on your fleet
What this solution covers
The scope, grouped by topic. We adjust it to your environment with you during the initial audit.
Your work tools, ready to use
We equip your team with Microsoft 365: professional e-mail, file sharing, video conferencing. Everything is configured, secured and ready to use.
- E-mail and calendars synced everywhere
- File sharing on your servers (SMB)
- Integrated video conferencing
- Secure access from anywhere
Proactive monitoring of your equipment
Our monitoring catches many problems before they impact you. Updates, alerts, maintenance: everything is handled in the background.
- Automatic alerts when problems arise
- Updates installed without disturbing you
- Health monitoring of your machines
- Preventive work to avoid failures
Everything is documented and organized
No more dependence on one person who “knows how it works”. Equipment, access and procedures are documented.
- Complete inventory of your hardware
- Secure access and passwords
- Clear procedures when needed
- History of all work carried out
Responsive, structured support
A request? An incident? A single entry point for everything: every request logged, prioritized by impact, with clear communication from start to finish.
- Centralized support
- Fast acknowledgment
- Prioritization by impact and urgency
- Clear escalation path for urgent issues
Reliable and suitable equipment
We advise and provide professional equipment adapted to your needs, with lifecycle management.
- Personalized recommendations
- Proven professional equipment
- Anticipated replacement before failure
- Installation and configuration planned
Business telephony (optional)
In addition, we can arrange a professional telephony solution (VoIP) through a partner: landline numbers, call routing, desktop and mobile apps.
- Professional landline numbers and call routing
- Desktop and smartphone apps
- Coordinated through our telephony partner
- Integrated into your work environment
Why outsource your IT?
Focus on your business
No more dealing with daily technical issues.
Reduce your costs
Avoid costly failures and emergency call-outs.
Gain peace of mind
A team watches over your infrastructure while you work.
Grow with confidence
Your IT adapts to your business growth.
How it works
The same method for every solution: we start by understanding your environment before changing anything.
Audit & onboarding
Inventory of your environment: equipment, access, risks. We document everything before changing anything.
Standardization
Deployment of the baseline: MFA, backups, monitoring, documentation. A homogeneous, maintainable environment.
Monitoring & support
Day-to-day monitoring, patching, alerting and helpdesk. Incidents are prioritized by business impact.
Continuous improvement
Regular reviews, reporting and action plans. Your IT evolves with your business, without permanent rebuilds.
Practical guides on this topic
All resources-
Transition & choosing a provider · 3 min read
Moving away from Swisscom BWS: plan the handover
Thinking of moving away from Swisscom BWS? The access rights, licenses, data and steps to check when preparing your SME's IT handover.
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Transition & choosing a provider · 3 min read
Alternative to Swisscom BWS for SMEs
Looking for an alternative to Swisscom's Business Workplace Service (BWS)? The realistic options for a Swiss SME, honestly compared.
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Transition & choosing a provider · 2 min read
In-house, outsourced or co-managed IT: which to choose?
The three models for managing an SME's IT, with their real strengths and limits. An honest comparison, without sales talk.
What our clients ask us most often
Another question? Get in touchHow long does setup take?
It depends on the size and complexity of your environment. We evaluate it together during the initial assessment and give you a realistic timeline.
What happens in case of an urgent failure?
Critical incidents get priority. You contact us through a single channel, and we respond, prioritizing by the impact on your business.
Do I need to replace all my equipment?
Not necessarily. We evaluate your existing fleet and only recommend replacement if the equipment is no longer suitable or reliable. The goal is to optimize, not replace everything.
How does day-to-day support work?
You contact us through our centralized support: we acknowledge receipt, prioritize by urgency and impact, and keep you updated until resolution.
We already have an in-house IT person. How does that work?
Through co-management: your IT person keeps day-to-day control, we bring professional tools, monitoring, backups and cybersecurity. Roles are defined together from the start.
Other solutions
See all solutionsNetwork & infrastructure
A fast, secure and documented network, on site and between sites.
In detailCloud & Swiss hosting
Servers and data hosted and backed up in Switzerland, with no hardware to manage.
In detailCybersecurity
Protection for devices, e-mail and access, with continuous monitoring.
In detailLet's talk about your IT
A first no-obligation conversation. We analyze your situation, identify risks and propose a clear framework. You decide what happens next.