About
Managed IT at human scale, uncompromising on method
A vision born from experience
Our experience in the field led us to found SysPros around structured and transparent IT management. We combine preventive maintenance, standardized services and documentation to look after our clients' environments over the long term.
Why SysPros was created
SysPros was founded on a simple belief: prioritising the quality of the work and follow-up over the number of clients.
Allow the necessary time
Understanding an environment, documenting it and maintaining it properly takes time. We have chosen to allow for it.
Pricing in line with our standards
We do not aim to be the lowest-priced provider. Our pricing needs to give us the means to deliver a service that meets your expectations and the standards we set for ourselves.
Grow without diluting the service
We grow at a pace that is compatible with a clear method, suitable tools and lasting follow-up.
Quality
Proven procedures, applied everywhere. No improvisation.
Transparency
What is included, what is not, what it costs: everything is written down.
Standardization
The same tools and methods across all our clients.
Prevention
We would rather prevent the outage than fix it.
Our human values
Behind every technical solution, there are people. The success of an IT project relies as much on human skills as on technical expertise.
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Listening & empathy
We take the time to understand your daily challenges and business constraints before proposing solutions.
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Long-term partnership
We build long-term trust relationships, not one-off contracts without follow-up.
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Simplicity & clarity
We explain things simply, without unnecessary jargon. You understand what we do.
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Accountability
We stand by our commitments. If something goes wrong, we fix it without making excuses.
A pragmatic and rigorous approach
Every solution we offer is the result of years of field experience, combined with a real understanding of SME challenges.
The standard we hold ourselves to
Rigorous standardization
We apply a common technical baseline to simplify maintenance, limit exceptions and track service quality.
Trust relationship
Lasting relationships built on reliability, clarity and transparency.
Global vision
Network, workstations, cloud, security: we take care of your entire IT with a consistent, documented, holistic view.
Proactivity
We anticipate problems rather than waiting for them to happen: preventive maintenance, monitoring, regular updates.
An ecosystem built on experience
SysPros is part of an ecosystem of related companies. Some of our co-founders are also involved in ProStep IT or Poli Systems, sharing the same view of IT: useful, reliable and serving the business.
Related company ProStep IT
ProStep IT and SysPros share some of their co-founders and the same goal: giving SMEs tools suited to their day-to-day reality. ProStep supports business management with the Odoo ERP, while SysPros takes care of the IT environment. The two teams can therefore coordinate their expertise when a project's needs overlap.
- Co-founders involved in both companies
- Business management at ProStep, IT at SysPros
- Expertise coordinated when the project calls for it
Related company Poli Systems
Created in 2020 with the involvement of one of SysPros' co-founders, Poli Systems designs and operates hosting, cloud and storage services on its own infrastructure. Its hands-on datacenter experience, spanning hardware, networking and monitoring, contributes to selected SysPros cloud solutions, under Swiss law and with a strict privacy policy.
- One co-founder involved in both companies
- Cloud and hosting operations since 2020
- Direct control of servers, networking and monitoring
Swiss quality
We only offer services we can operate to a high standard: primary infrastructure in Switzerland, encrypted backups across three ISO 27001-certified locations in Geneva, Gland and Lucerne, alignment with Swiss legislation (nFADP), and strict confidentiality.
- Primary datacenters in Switzerland
- Backups in Geneva, Gland and Lucerne
- ISO 27001-certified infrastructure
- Swiss legal framework (nFADP)
Let's talk about your IT
A first no-obligation conversation. We analyze your situation, identify risks and propose a clear framework. You decide what happens next.