Managed IT for SMEs · Western Switzerland
Your IT, stable, documented, secured.
A proactive team that stabilizes your infrastructure, documents every action and protects your operations daily.
Our technology partners
All your IT, under one roof
Six solutions, one partner, written operating rules.
IT management & support
Monitoring, maintenance, helpdesk and documentation for your whole fleet, with known response times.
- Proactive monitoring of your fleet and critical services
- Helpdesk and remote assistance
- Planned maintenance and updates
- Complete documentation of your environment
Network & infrastructure
Switching, professional Wi-Fi, firewall and site-to-site VPN: a network that is documented, monitored and built to last.
- Centrally managed switching and Wi-Fi
- Firewall with IDS/IPS filtering
- User VPN and site-to-site links
- Segmentation and documented rules
Cloud & Swiss hosting
Your servers hosted in Switzerland by default, plus on-premises virtualization where it makes sense.
- Hosted in Switzerland by default (nFADP)
- Virtual servers and dedicated private networks
- On-premises Hyper-V virtualization
- NAS and secure storage
Cybersecurity
EDR on every device, continuous threat monitoring and hardened access, aligned with CIS and NIST frameworks.
- EDR protection for workstations and servers
- Continuous threat monitoring (SOC / MDR)
- MFA, separate admin accounts, least privilege
- E-mail security: SPF, DKIM, DMARC
Modern Workplace (Microsoft 365)
Identities, e-mail, Teams and SharePoint properly configured, with devices centrally managed through Intune.
- Microsoft 365 migration and onboarding
- Identities, MFA and access management
- Teams, SharePoint and OneDrive
- Device management with Intune
Backup & continuity
Backups across three Swiss locations, with immutable copies, restore testing and documented recovery plans.
- Automated and verified backups
- Geneva, Gland and Lucerne
- ISO 27001-certified infrastructure
- Documented recovery plans (DRP)
What makes us different?
The same technical baseline for all our clients. No vague promises: procedures, documentation, and measurable preventive maintenance.
Recurring services so you can focus on your core business
Fault prevention and service quality as priorities
Continuous improvement, controls and standardized procedures
Global view of your infrastructure to reduce risks
How our service model works
A simple, standardized and measurable service model, built for predictable quality.
Onboarding & standardization
We assess your IT, set up the foundations, and document everything.
Run (operations)
Monitoring, maintenance, updates, support, and regular reports.
Security & continuity
Advanced antivirus, backups, incident response plan, enhanced protection if needed.
Continuous improvement
Incident analysis to prevent recurrence, continuous quality improvement.
Fully managed or co-managed IT, your choice
Your IT entirely managed by our team
No technical skills required on your side. We take care of your devices, servers, network, backups and security, and we answer your employees' questions directly.
- Your equipment monitored and maintained day to day
- Direct support for all your employees
- Monthly plan, topped up with hourly work when needed
We strengthen your IT team
Your IT person or team keeps day-to-day control and knowledge of your environment. We bring professional tools, monitoring, backups and cybersecurity.
- Tools, procedures and documentation shared
- Roles defined together from the start
- Your team gains autonomy on strategic topics
A protection baseline applied everywhere, by default
Security is not an add-on at SysPros: it is built into every managed environment, from day one.
- MFA and least privilege on all access
- EDR and continuous threat monitoring (MDR)
- Hardened configurations (CIS, Microsoft baselines)
- Verifiable backups with immutable copies
Who our managed IT is for
From independent shops to multi-site manufacturers: any Swiss SME whose day-to-day work depends on IT that just works.
Commerce & Retail
Shops, restaurants, points of sale.
Services & Offices
Firms, agencies, offices.
Production & Industry
Workshops, factories, technical sites.
Associations & Foundations
NGOs, associations, foundations.
From one workstation to several hundred, we support Swiss SMEs that want stable IT without unnecessary complexity.
Practical guides for Swiss SMEs
All resources-
Transition & choosing a provider · 3 min read
Moving away from Swisscom BWS: plan the handover
Thinking of moving away from Swisscom BWS? The access rights, licenses, data and steps to check when preparing your SME's IT handover.
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Cybersecurity · 3 min read
Phishing: how to spot a fraudulent e-mail
How to spot a phishing e-mail: the warning signs, recent variants (QR codes, fake MFA requests) and the right way to react when you work in an SME.
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Backup & hosting · 2 min read
3-2-1 backup rule: protecting an SME's data
Three copies, two media, one off site: the 3-2-1 backup rule explained simply, with the immutable copy and the restore tests that complete it.
What our clients ask us most often
Another question? Get in touchWe have no one to manage IT. Is that a problem?
Not at all. That's exactly what we're here for. We take care of everything: workstations, servers, backups, security and support for your employees. No technical skills required in-house.
We already have an in-house IT person. How does that work?
Very well. We call it co-managed IT: your IT person keeps control of day-to-day operations and knowledge of your environment. We bring professional tooling, monitoring and cybersecurity. Each party's role is defined together from the start and documentation is shared between both teams.
What does your service actually cover?
Monitoring and maintenance of your equipment, updates, verified backups, protection against cyberattacks and support for your employees. Everything is documented. We shape the service around your needs: most clients choose a monthly plan, and we also work on a time-and-materials basis for projects or one-off needs.
We are a small company. Is this service right for us?
Yes. We support organizations from a handful of workstations to several hundred. The core baseline is the same for everyone, which is precisely what lets us maintain consistent quality at any size.
How does getting started work?
We begin with a no-obligation assessment of your IT. You receive a concrete plan: what is working, what needs fixing, and a costed proposal. You freely decide what happens next.
Where is our data hosted?
Your data and its backups remain in Switzerland. Backups are distributed across three locations in Geneva, Gland and Lucerne, using ISO 27001-certified infrastructure, with one copy encrypted and protected against deletion.
Do you also offer business telephony?
Yes, through a specialized partner. Alongside the management of your IT, we coordinate a professional telephony solution (VoIP): landline numbers, call routing, desktop and smartphone apps.
Can you host our business applications (ERP, management tools, etc.)?
Yes. We host your business applications, for example an ERP like Odoo, on our Swiss cloud: monitoring, controlled updates, robust backups. For the application integration itself, we work with specialized partners.
Let's talk about your IT
A first no-obligation conversation. We analyze your situation, identify risks and propose a clear framework. You decide what happens next.